← Back to Diem

Support

We're here to help you make the most of Diem

📧
Get in Touch

Have a question, found a bug, or want to share feedback?
We'd love to hear from you.

achillestzeneto@gmail.com

We typically respond within 24-48 hours

Frequently Asked Questions

How do I set my daily intention?
When you open Diem in the morning, tap "Plan Your Day" to start the planning flow. The first step will ask you to choose how you want to feel today.
Can I have more than 3 priorities?
Diem is designed around the philosophy that less is more. By limiting yourself to 3 priorities, you're more likely to actually complete them. Quality over quantity!
Where is my data stored?
All your data is stored locally on your device. If you're a Premium subscriber, you can optionally enable iCloud sync to keep your data across devices.
How do I restore my Premium subscription?
Go to Settings in the app and tap "Restore Purchases". This will restore any active subscriptions linked to your Apple ID.
How do I cancel my subscription?
Open the Settings app on your iPhone → Tap your name → Subscriptions → Find Diem and tap Cancel. You'll continue to have access until the end of your billing period.
Will I lose my data if I delete the app?
Yes, if data is stored only on your device. If you have iCloud sync enabled (Premium), your data will be restored when you reinstall the app.
How do I add a widget to my Home Screen?
Long-press on your Home Screen → Tap the + button → Search for "Diem" → Choose a widget size → Tap "Add Widget".
Can I customize the reminder times?
Yes! Go to Settings in the app to customize when you receive morning planning and evening review reminders.

Quick Tips

☀️

Plan in the morning

Take 2-3 minutes each morning to set your intention before checking emails or messages.

🎯

Be specific with priorities

Instead of "Work on project", try "Complete the intro section of the presentation".

Schedule deep work during peak energy

Use the peak energy indicator to plan demanding tasks when you're most alert.

🌙

Don't skip the evening review

A quick reflection helps you learn and improves tomorrow's planning.

Request a Refund

All purchases are processed through Apple's App Store. If you need a refund, please visit Apple's Report a Problem page:

reportaproblem.apple.com

Report a Bug

Found something that's not working right? We appreciate you taking the time to let us know. When reporting a bug, please include:

Send bug reports to: achillestzeneto@gmail.com